In order to serve customers better, TIDEWAY recently signed a service contract with Easy Order, by using its information technology and Internet technology to coordinate the interaction between the company and customers in sales, marketing and service, thereby improving management methods and providing customers with innovative and personalized customer interaction and services.
Easy Order is a platform to help us quickly build an exclusive omni-channel marketing and ordering platform. Designed with the omni-channel business process of the company and downstream customers, with order processing as the core, the entire e-commerce is realized in the business links of products promotion, order processing, inventory purchase, capital reconciliation, payment, logistics, decision analysis and so on.
Easy Order connects with the existing ERP management platform. Customers place orders through the Easy Order APP. The orders are automatically synchronized with the existing Kingdee K3 ERP system, and the warehouse immediately starts stocking,which could greatly shorten the delivery time and reduce the manual error rate.